Subprocessors

To safely deliver the Sikivu platform and ensure the highest standards of reliability, we engage the following third-party service providers (subprocessors) to process data on our behalf. Each entry says what data the provider processes, where, and whether a data processing agreement is in place.

Africa's TalkingKenya
Legacy SMS (deprecated)

Data processed

phone number

Data processing agreement: in place

Privacy policy
AnthropicUnited States
AI companion (Tier 2)

Data processed

conversation text (ephemeral)

Data processing agreement: in place

Data processing agreementPrivacy policy
BrevoFrance
Marketing email

Data processed

email address, name

Data processing agreement: in place

Data processing agreementPrivacy policy
CloudflareUnited States (global network)
Web hosting and content delivery

Data processed

IP address, request metadata

Data processing agreement: in place

Data processing agreementPrivacy policy
ExpoUnited States
Push notification delivery (mobile)

Data processed

push token, notification text

Data processing agreement: not in place

Privacy policy
Google AnalyticsUnited States
Website analytics

Data processed

pages visited, IP address, device and browser details, cookie identifiers

Data processing agreement: not in place

Data processing agreementPrivacy policy
PesapalKenya
Web payments

Data processed

payment metadata, email

Data processing agreement: in place

Privacy policy
PostHogEuropean Union (PostHog EU Cloud)
Product analytics

Data processed

usage events, hashed user id, device and browser details, mood score and emotions (mobile), crisis risk level (mobile)

Data processing agreement: in place

Data processing agreementPrivacy policy
ResendUnited States
Transactional email (OTP)

Data processed

email address

Data processing agreement: in place

Data processing agreementPrivacy policy
RevenueCatUnited States
Mobile subscription management

Data processed

subscription status, app user id

Data processing agreement: in place

Data processing agreementPrivacy policy
SentryGermany (Sentry EU region)
Error monitoring

Data processed

error reports, device and browser details, hashed user id

Data processing agreement: not in place

Data processing agreementPrivacy policy
SupabaseEuropean Union (EU West)
Database & authentication hosting

Data processed

profile data, mood scores, journal metadata, auth credentials

Data processing agreement: in place

Data processing agreementPrivacy policy
TallyBelgium
Survey forms

Data processed

name, organisation, email address, phone number, survey responses

Data processing agreement: in place

Data processing agreementPrivacy policy

Updates

We may update this list from time to time as our business evolves. Users will be notified of significant changes in accordance with our Privacy Policy. For questions about our data practices, please contact privacy@sikivu.app.